Job ID:
Data Analyst 2
Job Description
Technical Business Analyst role with ability and experience creating professional PowerPoint presentations by gathering data from incident management system and creating visualizations. Strong MS Excel skills, ability to perform analysis, creation of charts and graphs, and experience writing macros is a must. Heavy experience with incident management systems. Strong oral and written communications skills. Experience in a technical customer service role is necessary with the ability to translate highly-technical trends into key performance indicators relative to business priorities.