Job Title: Administrative Services Assistant

Location: Nashville, Tennessee ( Hybrid)

Duration: 2 months

Job Description:

• This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.
• Responsibilities:
• Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
• Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
• Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
• Perform quality assurance checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development, including tracking hours of self-development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
• Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.
• Qualifications:
• Bachelor’s degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
• Proven experience in data analysis, project management, and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Previous experience working in a compliance role within a regulatory or training environment is highly advantageous

Schedule

Days: Monday  Yes Tuesday  Yes Wednesday  Yes Thursday  Yes Friday  Yes Saturday  No Sunday  No

Hours/Day: 8

Time Zone: CST

Shift: 8:00 AM to 5:00 Pm

Qualification:

• Administrative Assistant
• Correspondence - Email
• Correspondence - General
• Customer Service
• Customer Service Skills
• Data Entry
• Emailing
• Figures
• Filing
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Printing and Copying
• Proofreading/Editing
• Scheduling
• Typing
• Verbal Communication