Job Description

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Job Title:  Technical Lead

Location: Phoenix, AZ 

Duration: Full Time

Job Description:

Must Have Technical/Functional Skills

• Bachelor’s degree in computer science, Marketing Technology, or related field.

• 5+ years of hands-on experience in Adobe Experience Platform (AEP) implementation and operations.

• Proven expertise in Real-Time CDP (RT-CDP) configuration and profile activation.

• Hands-on experience with API-based audience creation and management.

• Strong knowledge of Adobe Journey Optimizer, AJO-D, journeys, and offers.

• Experience with Adobe I/O, REST APIs, JSON, and XDM schemas.

• Understanding of data governance, identity resolution, and customer data pipelines.

• Exposure to Adobe Experience Cloud tools such as Workfront, AEM, CJA.

Preferred Skills

• Adobe Certified Expert in AEP / RT-CDP / AJO-D.

• Knowledge of real-time data streaming (Kafka, Adobe Edge Network).

• Familiarity with cloud environments (AWS, Azure, GCP).

Strong analytical, communication, and documentation skills.

Roles & Responsibilities

• Configure and manage AEP schemas, datasets, and data flows to build unified customer profiles.

• Implement and maintain data ingestion pipelines for real-time and batch data sources.

• Develop and deploy API-based audience creation and activation using AEP RT-CDP.

• Automate audience workflows and enable real-time data synchronization with downstream platforms.

• Collaborate with marketing and engineering teams to design scalable REST API-based integrations for audience delivery.

• Design and operationalize event-driven customer journeys leveraging AJO Decisioning capabilities.

• Configure decision rules, eligibility logic, and offer hierarchies for personalized experiences.

• Maintain compliance with data privacy regulations and internal governance standards.

• Document solutions, integration blueprints, and workflows to support ongoing platform maturity.