Job Description
Job title: Oracle Cloud RR Support
Location: Austin, Texas
Duration: 12 months
Description:
Responsibilities
?• Provide L2/L3 production support for Oracle Fixed Assets and Lease Accounting, including incident triage, defect resolution, and RCA to prevent repeat issues.
• Support month-end/quarter-end activities (posting/accounting, reconciliations, and close readiness) and coordinate cross-functional resolution with Finance/IT.
• Troubleshoot FA/Lease transactions and accounting outcomes (e.g., asset additions/adjustments/retirements, depreciation runs, lease schedules, remeasurements/terminations) and related downstream impacts.
• Monitor and support integrations/data loads and batch jobs (e.g., FBDI/APIs/OIC or similar middleware), including error handling and reprocessing.
• Maintain runbooks/SOPs/knowledge articles; support controlled production changes/minor enhancements.
• Support Oracle quarterly update readiness (impact review, regression testing coordination, production validation).
Requirements
?• 5+ years Oracle Financials/ERP Cloud experience with hands-on production support in Fixed Assets and/or Lease Accounting.
• Strong troubleshooting, documentation, and stakeholder communication skills expected in Operate delivery.
Preferred / Nice-to-Have
• ITIL-based support experience; ServiceNow/Jira familiarity.
• OTBI/BI Publisher validation exposure.
What Success Looks Like (first 90 days)
• Fewer close-critical FA/Lease incidents through faster triage + RCA and improved monitoring.
• Documented runbooks for top FA/Lease support scenarios and repeatable close-time playbook.?
Skills
R2R - Record to Report
ERP Cloud