Job Description

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Job title: Managed Care Specialist 

Location: Nashville, Tennessee   

Duration: 12 months

Description:

Key Responsibilities

·       Determine individual and family eligibility for our Client’s care programs.

·       Assist in coordinating and communicating schedules to internal/external Clients.

·       Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

·       Timely management of casework, including proper documentation and case resolution.

·       Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

·       Work efficiently / effectively in multiple databases to extract information.

·       Attend workgroup meetings and participate in discussions.

·       Assist leadership team, as necessary. 

Requirements and Skills

·       Must have a bachelor’s or associate degree.

·       A background in Paralegal studies is a plus.

·       Work experience in a Legal environment a plus.

·       Customer service or call center experience a plus.

·       Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

·       Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

·       Excellent verbal and written communications skills.

·       Keen attention to detail and adherence to deadlines.

·       Strong time management, note-taking, email organization, and distribution skills.

·       Critical thinking and problem-solving skills.