Job Description

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Requisition Details for: 59950

Requisition Details

Summary

Requisition ID: 59950

Requisition Name : Administrative Services Assistant

Customer : TN DOH  - Tennessee Department of Health

Quantity Requested: 4

Estimated Duration: 03/01/2023 - 06/30/2023

 

Pricing

Bill Rate: USD 30.00 Per  Hour

Expenses Allowed: Yes

 

Location

Position Location : Hybrid

Address

710 James Robertson Parkway 6th Floor Andrew Johnson Tower   Nashville, Knoxville, Memphis,  Tennessee    37243

 

Description

We are seeking candidates for a Compliance Worker. The candidate in this position will work in the community to monitor health care facilities (grantees) that participate in the Uninsured Adult Health Care Safety Net program. The position is an alternative workspace (remote). This position is statewide, may require overnight stay, and is 75% travel to health care facilities. This contract position will be available for up to six months.

The person will be part of a team dedicated to providing oversight of grantees who receive state funds. The candidate will provide technical guidance to agencies as they seek to follow the terms of their respective contracts. The candidate will share written and verbal feedback with the compliance coordinator to report compliance or non-compliance amongst assigned facilities. The ideal candidate will be customer focused with the ability to effectively establish and maintain positive relationships. Candidate will have ability to gain the trust and respect of Safety Net grantees demonstrating high integrity and good and competent to effectively handle any issue that may arise.

Responsibilities:

·         Conduct site visits for the Uninsured Adult Health Care Safety Net program.

·         Coordinate with Safety Net compliance coordinator to plan onsite visits.

·         Engage with healthcare facilities and grantees.

·         Provide customer service in accordance with standard operating procedures and  

      guidelines to maintain positive relationships.

·         Foster relationship with grantees and serve as point of contact during site visits.

·         Ask relevant probing questions to gather information.

·         Convey information in an empathetic and positive manner.

·         Create and maintain respectful work environment to minimize conflict.

·         Communicate the needs of grantees to the Safety Net compliance coordinator.

·         Utilize office software, including spreadsheets, word processing and outlook to complete

      work activities.

·         Respond to emails and other correspondence in a timely manner.

·         Attend pre-site visit training to develop knowledge and skills.

·         Collect and maintain administrative and community data in a confidential manner

      consistent with health department policy.

 

 Minimum Qualifications:

·         High school graduate or GED diploma.

·         Administrative support, customer service experience.

·         Five (5) years of employment history.

·         Strong oral and written communication skills.

·         Basic computer skills to include word processing, managing computer files, maintaining email and outlook calendar, and creating presentations.

 

Preferred Skills and Experience:

  Experience working in a multicultural workplace and setting.
  Flexible and adaptable.
 Able to work as a part of a team.
 Experience in data entry.
 Familiarity with Microsoft Office and Outlook.

Must live in Tennessee

Looking for candidates in the Memphis, TN area; Middle TN area; and Knoxville, TN area

 

Schedule

Days: Monday  Yes Tuesday  Yes Wednesday  Yes Thursday  Yes Friday  Yes Saturday  No Sunday  No

Hours/Day: 7.5

Time Zone: CST

 

	Shifts	Start Time		End Time		Description		Active
	Shift 1	8:00 AM		4:30 PM		Regular Shift		Yes

 

Qualifications

Type

Category

Qualification

Description

Competency

Required

Education

Others

Bachelor's Degree

Graduation from an accredited college or university with a bachelor's degree

Proficient (4-6 Years)

Yes

Education

Others

High School Graduate/GED

High school graduate or GED diploma.

Proficient (4-6 Years)

Yes

Skills

Others

Professional Experience

sub-professional experience or paraprofessional or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years

Proficient (4-6 Years)

Yes

Software

Others

Microsoft Word

Proficient (4-6 Years)

Yes