Job Description
Requisition Details for: 60179
Requisition Details
Summary
Requisition ID: 60179
Requisition Name : Network Specialist
Customer : TN DOT - Tennessee Department of Transportation
Quantity Requested: 1
Estimated Duration: 3 months +
Pricing
Bill Rate: USD 40.00 Per Hour
Expenses Allowed: No
Location
Position Location : On Site
Address
6603 Centennial Blvd. Nashville, Tennessee 37243
Custom Fields
| |
Location Requirements
|
|
| |
Candidate must be local.
|
|
No preference
|
|
| |
Additional Location Details (City, State) :
|
|
Region 3 - Contract is renewable every fiscal year
|
|
| |
Candidate Location (city, state)
|
|
Region 3
|
|
Description
Contract is renewable during the beginning of fiscal year.
Work Location:
Tennessee Department of Transportation
Transportation Management Center, Bldg R - Region 3
6603 Centennial Blvd.
Nashville, TN 37243
Must be able to lift at least 50 pounds.
IT Call Center Experience preferred
People/Customer Service skills required
Printer Administration and Troubleshooting - Server Print Queue, and local Queues
Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new iphones/ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wifi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Technical proficiency and troubleshooting of Office 365 (Outlook, Excel, Word, etc.)
Remote support
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
Schedule
Days
Monday No Tuesday No Wednesday No Thursday No Friday No Saturday Yes Sunday Yes
Hours/Day
11
Time Zone
EST
| |
Shifts
|
Start Time
|
|
End Time
|
|
Description
|
|
Active
|
| |
Shift 1
|
7:00 AM
|
|
6:00 PM
|
|
Weekend Shift
|
|
Yes
|
| |
|
|
|
|
|
|
|
|
Qualifications